客戶服務專員 Customer Service Executive

負責國內外客戶之國際安居搬遷案件，並提供專業客戶服務。
與海外 AGS 分公司、國際代理商及企業客戶保持密切聯繫，協調搬遷進度及相關安排。
安排國際海運、空運及內陸運輸作業，包括訂艙、文件準備、貨況追蹤及異常處理。
處理進出口相關文件及行政作業，確保各項流程符合時程與作業規範。
即時回覆客戶及海外代理商 Email，提供專業建議並協助解決問題。
維護良好的客戶關係，提供高品質的服務。

✓To represent the company to the clients
✓To provide the highest possible level of customer service.
✓To manage the relationship between the company and clients, getting and keeping contact, following up the files, keeping a sales back-up
✓To provide administrative support and perform general clerical and office administrative duties
✓To coordinate international and domestic freight movements, including booking shipments, preparing documentation, and tracking cargo from origin to destination