Key Account Executive
Description
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Your mission as an Account Manager Sales, will be to support the entire commercial management process from pricing to portfolio mgmt. to order processing to achieve sales targets in consideration of regional/BU sales strategy, as well as to a high orientation to our Customers satisfaction.
Location: Exportec I Toluca, Edo Mex
Your main Accountabilities:
• Handling of inquiries, orders up to invoicing, coordination of deliveries and returns, handling of consignment stock orders and charging thereof, invoicing managing receivables including reminders etc
• Monitoring of contract conditions, payment terms and sales figures
• Handling credit notes, statistics, market- and customer analyses
• Communication and coordination with internal and external areas to follow up on orders, priorities and/or customer requests (commercial, inhouse, planning, warehouse, credit, production, technology, HR, customers)
• Claims management and coordination with technical and sales managers
• Continuous customer data management / Active participation in maintaining customer contact
• Conducting pricing and margin analysis and provide portfolio support to the sales and technology managers handling and coordinating a broad variety of commercial issues
• Customer correspondence, also in foreign languages incl. reporting
• Design and implement Customer Service Satisfaction Surveys
• Sales Measures (e. g. price increase) are aligned
• Preparing and sending quotations
Qualifications:
• Business school background or commercial training
• Practical experience in sales dept., in similar role
• Very good language skills – at least English,
• MS office, SAP R/3 advantageous
• Analytic skills, Customer orientation, service attitude, teamwork, communication, problem solving, negotiator
Our benefits - What we offer You:
• Health and life insurance
• Saving found with employer contributions
• Supermarket tickets
• Canteen
• Flexible time / hybrid work
• National Holidays
• Employee Assistance Program