Key Account Manager, Applied Systems
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Prospect and develop new business relationships with end-user clients while creating a business case to utilize Carrier building solutions in their facilities: new construction and replacement projects.
Communicate with end-user decision-makers including C-Level executives, VP of Operations, Directors of Facilities, and Engineering professionals.
Maintain/expand these relationships within assigned, existing client accounts and create new customer relationships. Act as a trusted advisor to customers across their enterprises within each vertical segment.
Work directly with building owners to improve system reliability, reduce energy consumption and improve the indoor environment.
Partner with the local field sales and service team members, operations, and branch and regional leadership as needed.
Create and implement strategic sales strategies to successfully position Carrier One as the preferred supplier to secure targeted projects in a competitive environment.
Manage current Carrier One buying group relationships to maximize sales.
Effectively perform needs assessments, and develops sales proposals, estimates, specifications, and presentations.
Work with Operations, Finance, Legal and other inside and outside resources as needed to facilitate the sale and negotiate a satisfactory contract.
Work with the Carrier Sales and Service channel to oversee projects from bid to installation to ensure satisfactory completion.
Prepare accurate and thorough sales activity reports, forecast reports, SalesForce updates, and expense tracking.
30% Travel
The team sells with solutions partners to bundle solutions and expand Carrier participation in opportunities.
Expand the value of assigned accounts for all Carrier One Commercial System offerings.
Drive/coordinate new business across all product lines to meet objectives. Focus on customer retention and satisfaction/loyalty.
Required Qualifications
Bachelor's Degree
5+ years of directly related HVAC equipment sales experience.
Preferred Qualifications
Bachelor's or Master’s degree in Engineering
High level of technical and financial expertise to effectively and independently assist field offices in selling Carrier Commercial equipment, controls, and service.
Related professional certifications
Participate in civic and professional organizations to build a network of contacts to advance the achievement of sales targets.
Actively participate in sales department meetings, workshops, and seminars. Keep current on market business and product trends. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.