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Braeburn

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Key Account Manager, Boston, MA

Open 55d posting dated 2 weeks ago

Reports to: Regional Director

Location: Boston

Company Overview:

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary:

The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.

Specifically, the Key Account Manager will meet their overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs. The role will require the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.

The skills required for a Key Account Manager are Accountability, Adaptability, Business Acumen/Planning, Judgement and Collaboration, Problem Solving, Account Management, Sense of Urgency, Decision Making, and Integrity. Individual must possess experience within a complex distribution model including Specialty Pharmacy, Buy & Bill and direct distribution.

The Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.

Specific Duties:

  • Achieve planned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography
  • Demonstrate mastery of sales competencies:
    • Business Acumen – Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography
    • Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program
    • Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, post call analysis/next steps
  • Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products
  • Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience
  • Collaborate effectively with all Braeburn cross-functional partners
  • Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities
  • Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct
  • Exercise fiscal control of operational expenses

Skills:

  • Drive for results/strong sense of accountability and ownership
  • Strong work ethic and commitment to excellence
  • Ability to build strong relationships and effectively inform HCPs about Braeburn’s products
  • Strong attention to detail and follow-through
  • Ability to solve problems
  • Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in range of payer environments
  • Strong Emotional Intelligence
  • Documented team-oriented collaboration skills
  • Strong ethical behavior and commitment to compliance
  • Demonstrated passion and empathy for improving Addiction/Mental Health patient care
  • Ability to thrive in a dynamic, accountable start-up environment

Education/Experience:

  • Bachelor’s degree (BS/BA) required. Advanced business degree a plus
  • 7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries
  • Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets
  • In-depth understanding of reimbursement/insurance coverage for physician-administered treatments
  • Proven product launch experience in a highly complicated and competitive environment
  • Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting
  • Ability to work autonomously to find new business opportunities
  • Valid driver’s license and in good standing
  • Experience in a start-up environment a plus
  • Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.

Braeburn Job Scam Warning

At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers.

Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent.

We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses.

To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn’s official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at info@braeburnrx.com.

Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at or your local authorities.

Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.

Braeburn Privacy Policy

Read our Privacy Policy which describes the personal data that we, Braeburn Inc. (“Braeburn”, “we”, “us”, or “our”) collect about you, why we collect it, how we use it, and when we disclose it with third parties or service providers.

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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Current Address (City – State – ZIP Code)
  • Date Available for Employment
  • Travel Availability (% of time)
  • How did you hear about this job?
  • Do you have any friends or relatives employed by Braeburn? choose one
  • Employee's Name (Referral)
  • Current Company
  • Desired Base Salary ($)
  • Desired Total Compensation $ (Base Salary + Bonus)
  • Years of Pharma Experience choose one
  • Years of Buy and Bill Experience
  • Years of Product Procurement through National Specialty Pharmacies Experience
  • Years of Addiction Experience
  • Other Experience choose any
  • Are you at least 18 years old? choose one
  • Are you an American citizen, lawful permanent resident of the United States, temporary resident, refugee or asylee? choose one
  • Are you presently authorized to work for Braeburn in the position for which you are applying? choose one
  • Will you now or in the future require Braeburn to sponsor you or to obtain, maintain or extend your employment authorization? choose one
  • Are you related to any officer or member of the Board of Directors at Braeburn? choose one
  • Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodations? choose one
  • If no, please describe the functions that cannot be performed? optional
  • Please list any professional licenses and/or certifications as applicable
  • Has your professional license/certification/privilege ever been revoked or suspended (Yes, No, N/A)?  If yes, state the reason(s).
  • Have you been excluded, debarred, suspended or otherwise declared ineligible to participate in federal or state healthcare programs? choose one
  • Have you ever been involuntarily terminated from employment?
  • Specify foreign language proficiency (if relevant to position) optional
  • Please list three professional references from your last seven years of employment optional
  • LinkedIn Profile optional
  • Any additional comments optional
  • I understand that completion of this application does not obligate Braeburn to hire me or offer me employment. I certify that my answers are true, accurate, and complete to the best of my knowledge, I understand that any falsification, misrepresentation, or omission of any facts in my application, resume, or any other accompanying or required material, or during any interviews, can be justification for refusal of employment, or immediate termination of employment, regardless of when and how discovered. I understand that this employment application is not a contract of employment. I understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either Braeburn or me. I understand that any oral or written statement to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. If hired, I agree to comply with all applicable laws and abide by the rules and regulations of Braeburn as issued from time to time. Braeburn may, at its sole discretion, hold in abeyance or revoke, amend or modify, abridge or change any benefit, policy, practice, condition or process affecting its employees. Any offer of employment I may receive from Braeburn is contingent upon my successful completion of the Company’s pre-employment screening process, including the receipt by Braeburn of references that it considers satisfactory. I authorize all of my former employers and those individuals I have listed as professional references to furnish information about my employment, work performance, abilities, and other qualities pertinent to my qualifications for employment, hereby releasing them from any and all liabilities for damages arising from furnishing the requested information. I also affirm that I have not signed any kind of restrictive document creating any obligation to any former employer that would restrict my acceptance of employment with Braeburn in the position I am seeking. I acknowledge that I have read and understand all of the above statements. choose one

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