Key Account Manager
Description
We are seeking a proactive and results-driven Key Account Manager to build and maintain strong, long-term relationships with our customers, securing subsequent drone deployments and driving software upsell within our existing customer base. As an integral part of the team, your responsibilities will include:
Develop and maintain strong relationships with airlines, MROs, and military/government clients, acting as the primary point of contact
Identify opportunities for account growth, scaling, upselling, and cross-selling
Negotiate contracts and close agreements
Collaborate with internal teams (marketing, product, customer support) to ensure seamless service delivery
Resolve client issues promptly and effectively to maintain trust
Perform online and on-site product demonstrations
Ensure all key information is accurately updated in the CRM
Qualifications
Fluency in English is mandatory; additional language skills are a plus
Willingness to travel and perform on-site demonstrations
Ability to synthesize and prioritize customer requests, and adapt to evolving product specifications