Key Account Manager, Ecosystems

35% of job: Customer Inspired Culture

• Use CRM to plan for customer conversations, enter customer insights gained from recent meetings, and identify next steps in preparation for future engagements.
• Provide job site service and problem resolution.
• Provide sales quotes and coordinate deliveries with sales coordinator, operations and internal dispatch.
• Engage in Values Based Sales to identify business needs of customers and generate new opportunities that support our strategy of “being inspired by our customers.”
• Support local industry association and community activities and events.

35% of job: Internal Communication and Team Support

• Develop and implement sales budgets and forecast for assigned territory while coordinating with sales and operations team regarding rolling forecast.
• Communicate proactively with customers and internal partners to support projects, ensure reliable delivery, and maintain a high-quality customer experience.

30% of job: Market Plan Execution

• Analyze markets, industry trends, competitors, and customer information to develop and implement Annual Sales Plan to execute pricing strategy.
• Maintain positive relationships in the communities we operate in.
• Generate new customers using traditional and innovative methods including cold calls, relationship management systems, marketing campaign tools, etc.