Key Account Manager Healthcare Global Account based in South Korea

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How you create impact

• Directly manages Key Account, in accordance with agreed targets, goals and based on company guidelines, eliciting customer needs and selling KN offer portfolio
• Understands the customers organization and decision making process
• Understands the customers business model and business environment as well as the competitive environment of the customer
• Negotiates rates and service contracts with customers in alignment with the BU’s and ensures all commercial requirements are documented and maintained as needed by the BU’s
• Understand, at an expert level, the vertical service offerings of KN
• Complies with KN sales management processes and systems and ensures correct and timely updates (CRM/CoreLog system)
• Monitors monthly performance (pipeline, wins, losses, RFP opportunities, consulting activities, financial related including Days Sales Outstanding and Credit) against set targets, and ensures immediate actions taken in case of deviations (incl. timely / accurate reporting)
• Ensures that account plan is in place based on the Key Account Planning Process and template and signed off by the respective sales manager
• Effectively hands over and transitions new business into operations to ensure that customer requirements and KN commitments are met
• Conduct regular and structured review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities as well as operational excellence delivery

What we would like you to bring

• Location: Seoul, South Korea
• Fluent communication skills in both Korean and English, with the ability to engage effectively with local and global stakeholders.
• Bachelor’s degree in Business, International Studies, Engineering, Supply Chain Management, or a related field.
• Approximately 5–10 years of experience in sales, key account management, business development, or a related commercial role.
• Proven experience working in an international business environment and managing complex stakeholder relationships across multiple functions and geographies.
• Strong track record in consultative selling, solution selling, business development, upselling, and cross-selling.
• Excellent negotiation, influencing, and relationship-building skills.
• Solid understanding of supply chain and logistics solutions, including Air Logistics, Sea Logistics, Road Logistics, Contract Logistics, and Integrated Logistics.
• Strong project management skills with the ability to coordinate cross-functional teams and drive customer-focused solutions.
• Results-driven, customer-focused, and commercially minded, with a passion for turning opportunities into long-term business success.
• Willingness and ability to travel as required.

What's in it for you

At Kuehne+Nagel, you'll have the opportunity to grow your career in a global and collaborative environment. We believe in empowering our people to take ownership, contribute innovative ideas, and make a meaningful impact.

You will work alongside talented colleagues across our global network, gain exposure to diverse learning and development opportunities, and build a rewarding career with one of the world's leading logistics providers.