Key Account Manager - IoT & Telematics Solutions

A prominent leader in telematics and vehicle tracking solutions is seeking a proactive Key Account Manager to join their corporate team in Gqeberha. This field-based position focuses on managing, nurturing, and expanding key client relationships within the corporate channel across the Eastern Cape region.

The successful candidate will act as a trusted advisor, overseeing all aspects of account performance, implementing operational vehicle monitoring solutions, and driving commercial growth. This role requires regular local travel to client sites, strong business acumen, and the ability to present confidently to executive leadership.

Working Hours: Standard corporate business hours (Monday to Friday, 08:00 to 17:00), with flexibility required to attend after-hours client functions, business promotions, and events as needed.

• Identify and secure expansion opportunities within existing corporate key accounts to drive business growth.
  
• Provide a consultative, advisory service to client stakeholders, delivering tailored fleet and tracking solutions.
  
• Monitor, analyse, and present account trends and statistical performance data to guide strategic decision-making.
  
• Oversee and streamline inter-departmental operational processes between the organisation and client businesses.
  
• Manage, plan, and attend industry functions, corporate promotions, and networking events.
  
• Establish, monitor, and enforce Service Level Agreements (SLAs) tailored to each key account.
  
• Coordinate technical support, operational vehicle monitoring, and administrative requirements for client fleets.
  
• Conduct financial analyses and monitor budget projections, including proactive management of account age analysis.
  
• Map and document internal workflows, account business rules, and operational procedures.
  
• Identify training needs within client teams as well as internally to ensure optimal solution adoption.
  
• Report operational updates, account health, and sales metrics directly to the Area Manager.
  
  

Requirements

• Minimum of 3 years of proven account management or B2B commercial sales experience handling corporate clients.
  
• Senior Certificate (Matric / Grade 12).
  
• Proven account management experience within the fleet management, telematics, or automotive industry.
  
• Broad understanding of market dynamics, fleet trends, and competitor activity.
  
• Demonstrated financial acumen with experience managing account budgets and age analysis.
  
• Strong strategic planning, problem-solving, and relationship management capabilities.
  
• Assertive communication and presentation skills, with proven confidence addressing Business Owners and Executive Committees (Exco).
  
• Possession of a valid driver’s licence and a reliable personal vehicle suitable for business travel across the Eastern Cape.
  
  

• Relevant tertiary qualification in Business Management, Marketing, or Logistics.
  
• Formal leadership or supervisory experience.
  
• Practical project management skills.
  

• Microsoft Office (Word, Excel, PowerPoint, Outlook.
  

Benefits

• Market-related basic salary and performance-aligned incentives.
  
• Vehicle allowance/reimbursement for business travel.
  
• Opportunities for strategic career advancement in an established industry-leading firm.
  
• Comprehensive product and solution training.