Key Account Manager

<p><b>Job Description: </b></p><ul><li>Handling client regular &amp; Ad hoc report, and service review</li><li>Responding to all after sales issues, complaints and dispute raise by client</li><li>Liaise with Ops team, product, and across business function to ensure all issues and complaint resolved</li><li>Responsible to increase managed lives and ensure healthy growth for all existing account</li><li>Responsible to make sure all existing client renew the contract</li><li>Activate the client: Doing socialization and conduct activation program to ensure client link &amp; transact with Halodoc</li></ul><p><b>Requirements</b>: </p><ul><li><b>Able to join as soon as possible</b></li><li>Have experience in client relation/client development for corporate client for at least 3 years</li><li>Familiar with health insurance business &amp; TPA (Sales/Operations)</li><li>Good command in English </li><li>Good command in data analytics &amp; presentation tools</li><li>Able to work in fast paced setting, self driven, and visioner</li><li>Passionate about transforming health service experience</li></ul>