Key Account Manager
Mind Partners is an executive search firm with offices in London and Paris. We specialise in retained headhunting for executives, senior management, and experts.
We are now partnering with Saverglass, a world-leading manufacturer and designer of high-end glass bottles for wines and spirits. Recognised for its mastery of know-how, the quality of its products and the originality of its creations, the Group, the guardian of the great tradition of French master glassmakers, has made a name for itself throughout the world through its capacity for innovation, which has become a true corporate culture.
We are now looking to appoint its new Key Account Manager for Scotland.
We are looking for a results-driven and client-focused Key Account Manager with a strong track record of managing high-value accounts, building long-term relationships, and delivering strategic solutions that drive customer success and business growth. Skilled at navigating complex sales cycles, coordinating cross-functional teams, and identifying new business opportunities within existing accounts.
Key Responsibilities
- Develop and maintain long-term strategic relationships with key clients.
- Act as the main point of contact between key clients and internal teams.
- Collaborate with marketing, product, and operations to deliver value to clients.
- Understand client needs and business objectives to offer tailored solutions.
- Lead commercial negotiations including pricing, contracts, and service agreements.
- Create and execute account plans to meet revenue and profitability targets.
- Monitor account performance, customer satisfaction, and market trends.
- Identify upselling and cross-selling opportunities to maximize account value.
- Provide regular reporting on account activity, pipeline, and forecasts.
Core Competencies
- Strategic account management
- Communication and interpersonal skills
- Negotiation and closing skills
- Customer relationship management (CRM)
- Analytical thinking and problem-solving
- Independant with organizational skills
- Resilience and adaptability
- Proficiency in the Office pack ( Excel, Powerpoint, Drive...)
Requirements
· Bachelor’s or
Master’s degree in Business, Marketing, or a related field
· 5+ years of
experience in B2B sales or key account management
· Proven success
in managing large or complex client portfolios
· Knowledge of
UK spirit is a plus