Key Account Manager

Responsibilities:
Account Development:

• Work with team to develop proposals that address client needs, concerns, and objectives.
• Develop new business contacts (building the company's image and customer relations).
• Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles
• Implement new projects in close cooperation with the technology department and the graphics department.
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

Client Retention:

• Present new products and services and enhance existing relationships.
• Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

Account Planning:

• Track market label development and changes, search for potential customers and monitori competitors' activities.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

Administrative:

• Submit progress reports and ensure data is accurate.
• Enter and manage data accurately within the company’s CRM or other sales management systems.
• Forecast and meet sales targets, prepare and co-create and implement established sales plans in terms of sales volume and profitability.
• Track and record activity on accounts.

Qualifications:

• several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing
• 'B' category driving license required
• knowledge of English language at a level enabling business communication
• communication and negotiation skills (building win-win situations with clients)
• ease of establishing contacts
• communication skills and independence
• ability to quickly adapt to new situations
• understanding the dynamics and requirements of the customer / packaging market
• analytical skills (assessment of sales levels, profitability, etc.)
• very good organization of work