Key Account Manager
Posted 7
views
Description
Ready to own
the big accounts that actually move the needle?
We’re looking for
a sharp, relationship-driven Senior Manager: Key Accounts to sit at the heart
of our sales engine — reporting straight to the Chief Sales and Marketing
Officer.
This isn’t a “manage
the CRM and hope for the best” role. You’ll be driving real growth, building
account plans that stick, turning complex multi-stakeholder deals into closed
business, and making sure the money flows once the deals are won.
You’ll need solid
commercial experience (especially with complex, multi-stakeholder accounts), a
background in telecommunications, and ideally hands-on exposure to submarine
cable systems.
Key Responsibilities
Reporting to Chief Sales and Marketing
Officer, the incumbent will:
- Strategic sales management by driving
sales growth.
- Implementation of sales strategy.
- Develop account plans for assigned
portfolios.
- Lead internal engagements for translation
of customer needs.
- Foster and manage multi-stakeholder
complex relationships and project manage internal stakeholders.
- Manage revenue generation processes.
- Prepare and present targeted proposals.
- Retention of existing customers.
- Ensure that pricing approval processes are
adhered to.
- Execution of complex tender proposals.
- Ensure that all legal required documents
are submitted by customers.
- Manage internal and external stakeholder.
- Management for revenue generation.
- Liaise with billing and admiration on
verification of invoices and collection of outstanding monies.
- Submission of all relevant documents to
trigger billing.
- Monitor and track client performance and
report accordingly.
- Provide inputs and present to cross
functional forums.
Requirements
- Minimum 3 years Bachelor’s degree or
National Diploma in Commerce or Business Management.
- Minimum 6 years sales experience with at
least 3 years in dealing with complex accounts where there are multiple role
players within the account as well in the field of Engineering.
- Minimum 3 years Telecommunications related
experience.
- Minimum 3 years’ experience of working
with submarine cable landing system (e.g WACS – West Africa Cable System)
- Proven customer service affinity.