What are the Key Deliverables in this role?

Financial Outcomes

• Deliver topline & bottom-line targets in line with business goals in the accounts, onboard new FS accounts, drive activations across accounts & be responsible for P&L of the customers.

Customer Service

• Develop the annual account plan (JBP), sales & portfolio growth plan, new product launch plan and expense budgeting for the account / set of accounts in line with company business objectives.
• Ensure timely fulfilment & high fill-rate across HORECA channel

Internal Processes

• Drive the achievement of Volume and Value targets in FS channel.
• Build strong and sustained relationship with HORECA accounts through strong engagement
• Continuously monitor, report, and take appropriate action along with quarterly performance review (Internal team/Accounts)
• Ensure timely fulfilment & high fill-rate across FS channel in coordination with supply chain/logistics.
• Ensure high rate of account renewals with favorable terms of trade.
• Identify & onboard new national accounts and setup favorable terms of trade.
• Leverage existing relationship with accounts to drive proliferation of key brands across accounts.
• Design & implement various activation initiatives customized for different accounts (in-coordination with marketing team)
• Create & manage excellent business relationships in HO for all FS accounts and build a favorable company image in the FMCG Space.
• Ensure commercial hygiene for the account- finance meetings, claim release & settlement follow-ups & meetings.
• Track competition activities in the channel and counter actions.

Innovation and Learning

• Take on training new and current sales reps.
• Perform Innovation / NPD tracking - listing & business plan, Activation Plan (Customer Communication & Implementation)
• Liaison with Innovation center resources to customize product basis customer/account needs.