Key Account Specialist/Manager 專案客戶專員/經理

• Developing a solid and trusting relationship between major key accounts and Würth business units located in Taiwan and globally around the world

建立大型專案客戶 與 伍爾特台灣乃至全球的業務部門之間信任與穩固的關係

• Expanding relationships and business scope with existing Key Accounts and acquisition of new Key Accounts

強化現有大客戶的合作關係與擴大業務範圍，並開發新的專案客戶

• Assisting in the resolution of key account issues and complaints

協助並解決專案客戶問題與客訴

• Developing a complete understanding of key account needs and a portfolio of solutions for such needs

全方位掌握專案客戶需求及各種解決方案

• Anticipating changes in structures of the organization of Key Accounts and management of the adjustment of Würth’s approach towards Key Accounts accordingly

預測專案客戶組織變化以建議組織調整經營客戶之方法

• Working with sales, logistics, purchasing, marketing and other stake holders within the company in order to ensure that client needs are met and exceeded while maintaining efforts on an economic level

與內部相關部門協作，以確保以最經濟方式符合並超越客戶期待

• Establish and engage in up-selling and/or cross-selling activities in order to maximize market share and profitability for both the customer as well as the Würth organization

制定並執行業績增與多樣式銷售活動，並致力於客戶業業額與公司利潤份額最大化

• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company trainings

提交客戶進度、目標和季度計劃報告，與團隊成員、內部關相關利害關係人分享，並在未來的案例研究或公司培訓中使用

• Meeting all client needs and deliverables according to proposed timelines

根據專案時程表滿足專案客戶的求並交付成果

• Maintain and support 6-S principles and initiatives

支持並維護6S原則

• Compliance to ISO9001-2008, ISO14001:2004 & OHSAS18001:2007

遵守 ISO9001-2008, ISO14001:2004 & OHSAS18001:2007規章

• Other tasks assigned by the company

其它公司交辦事項