Keyholder - Hope's Closet

The Keyholder is responsible for providing excellent customer and donor care while maintaining a safe and clean sales floor and coordinates with store manager and assistant manager in opening and closing the store as scheduled while continuing to carry out the primary duty as assigned.

Essential Duties

• Promote friendly and helpful customer service and donor care.
• Responsible for maintaining store operations when manager and assistant manager are off duty.
• Operate the cash register, point of sale system, answer the telephone, process client gift certificates, process refunds, get change for registers, open and close register.
• Stock shelves and racks with processed merchandise.
• Always keep the store neat and clean.
• Unload and sort materials in the donation area.
• Assist with loading and unloading merchandise and equipment as needed.
• Demonstrate professionalism and presents a friendly, cooperative attitude towards customers and co-workers.
• Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
• Must be punctual and have dependable attendance.
• Must have open availability, including nights and weekends.
• Must conduct work in a safe manner; maintain good housekeeping standards, have all aisles and pathways to fire extinguishers, and exits clear from clutter.
• Always follow all policies and procedures.
• All other duties as instructed by the Manager.