KH_Clearance Support Agent

Job Description:

Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
Ensure that customer databases are maintained
Resolve specific disputes or provide advice on technical issues with customers.
Ensure that customer databases are maintained
Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review (as required)
Liaise with customs officials on specific duties payable and problem shipments.
Comply with the regulatory policy and rules to make DHL as reliable business partner
Activate standard clearance procedure in accordance with DHL priorities and goals
Coordinate with Clearance Support and Classification team for additional info, paper work, related data and document

Job Requirement:

· Bachelor’s degree in Law, Business, International Relation or other related field is required.

· Relevant working experience with customs clearance in transportation / logistics industry is prioritized.

· Very good verbal communication skills, spoken and written

· Good Speaking/Reading/Writing of English is required.

· Computer Skills: MS Word, Excel, Power Point, Internet & Email.

· Very good problem solving and presentation skills

See also