Kids Club Manager

Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

Performs all managerial functions for the Kids Club staff according to company policies and procedures including hiring qualified Kids Club attendants, training, performance.
Schedules Kids Club attendants to meet current Kids Club budget as assigned by service.
Attends all club staff meetings.
Keeps Assistant Entertainment Manager or Entertainment Manager informed daily of all extraordinary or unusual conditions and situations. Contacts supervisor to assist with handling of special cases.
Performs other duties as requested by Entertainment Manager/Director of Entertainment.
Ensures that parent or guardian has signed a Kids Club agreement and have signed at the register along with emergency information.
Ensures that all parents receive copies of the Kids Club policies.
Ensures that all members utilizing Kids Club have paid for the service.
Ensures that the Kids Club area is clean and maintained according to set standards.
Ensures that all toys and other objects are clean and safe.
Ensures the safety of children in Kids Club area. Follows all safety procedures.
Ensures that all Kids Club staff maintain current CPR certification for all ages.
Reports incidents according to company policy and submits completed incident reports to the service.
Assists Entertainment Manager with all member concerns regarding Kids Club.
Trains all Kids Club attendants to perform duties according to company policy.
Provides care to children including paging the parent or guardian to change soiled diapers, cleaning soiled clothing and accessories, attending to their personal needs, and similar tasks.
Disciplines children and recommends or initiates other measures to control behavior.
Develops and implements activities for the center with attention on the children’s needs and safety at all times.
Projects a positive, friendly, and caring attitude at all times while interacting with children and their families.
Provides parents or guardians information on the child’s behavior and any unusual occurrence or activity involving their child.

Qualifications

• Has 2-3 years managerial role experience, preferably in the same role in a 4-5 star hotel.
• Flexibility to respond to a range of different work situations.

Additional information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our corporate social responsibility activities, like Planet 21.