Kitchen Expeditor - Starlight Sports Bar

Little Creek Casino Resort Vision and Mission Expectations: Little Creek Casino Resort team members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.

SUMMARY

The Food Expeditor is a crucial role in ensuring that our restaurant operations run smoothly. This role is responsible for acting as the liaison between the kitchen and the front-of-house team, expediting food orders, and ensuring quality and prompt service. Success in this role contributes significantly to Little Creek Casino Resort's mission of exceeding guest expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the flow of food orders from the kitchen to the servers.
• Ensure that orders are accurate and meet quality standards.
• Assist in the final preparation of dishes.
• Act as a liaison between FOH and BOH
• Manage and organize To-Go/Delivery supplies.
• Inspect the premises for quality and sanitation standards.
• Practice and uphold LCCR’s “7 Waterways” of best guest practices.

SUPERVISORY RESPONSIBILITIES

No direct reports – requires the ability to make independent decisions.

ESSENTIAL BEHAVIORAL EXPECTATIONS

• Maintain confidentiality.
• Accountable to team members and the organization, for example, attends all meetings and trainings.
• Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
• Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations.
• Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
• Perform other work-related duties as assigned to support the success of LCCR.
• Learn and implement LCCR’s “7 Waterways” of best guest practices.
• Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
• Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests.
• Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence.

PERSONAL COMPETENCIES

We foster a team-oriented environment at LCCR and depend on Expediter to represent our enterprise in a courteous and professional manner with special attention to ensuring efficient and accurate food service that enhances the guest experience.

Adaptability

The ability to adjust to changing conditions and expectations in a fast-paced environment, demonstrating resilience and a positive attitude when faced with unexpected challenges.

Detail-Oriented Focus

Pays meticulous attention to detail in every task, from ensuring the accuracy of food orders to adhering to quality and sanitation standards, thereby maintaining high levels of customer satisfaction.

Effective Communication

Possesses excellent verbal communication skills, crucial for liaising between the front-of-house and back-of-house staff, and able to convey messages clearly and efficiently under high-pressure situations.

Time Management

Demonstrates strong organizational and time-management skills, able to prioritize tasks effectively to ensure that all orders are prepared and served in a timely manner, enhancing customer experience.

Team Collaboration

Excels in a team-oriented setting, displaying willingness to assist colleagues and contribute to a positive work environment, which is aligned with Little Creek Casino Resort's vision and mission.

S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL

DUTIES AND RESPONSIBILITIES

Responsible for internal control and compact compliance regarding operations and ensure compliance with regulation of the Tribal Gaming Commission.