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Kitchen Manager

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The Kitchen Manager is responsible for

  • Always delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements

  • Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen



Those behaviors include:

  • Always demonstrating a Food-Safety first mindset and strive to achieve guardian of the brand.

  • Sense of Urgency that creates surprisingly fast Speed of Service

  • Attention to detail that ensures preparation and production procedures are followed according to pathway training.

  • Execution of systems that ensure a refreshingly clean environment.

  • Maintaining a work environment that ensures and promotes food safety.

  • Vigilant attention to the organization and appearance of the kitchen


As an Kitchen Manager you will:

  • Demonstrate a passion for the business and managing the overall operations.

  • Find, train, develop and recognize the best people.

  • Manage daily activities to ensure guests receive excellent customer service.

  • Demonstrate a strong awareness and concern for food quality and safety.

  • Adjust to multiple demands and shifting priorities.


Behavior Characteristics:

  • Work a maximum of up to forty hours per week both morning and evening shifts in the restaurant.

  • Allocate at least two hours per week to planning.

  • Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members

  • Combine critical thinking and practical leadership to create a culture of innovation.

  • Effectively coach and give direction.

  • Intentionally and methodically grow and nurture relationships with the staff.

  • Be able to connect with a multicultural team.

  • Align hiring, training, daily practices, and evaluation practices with the Vision and Mission of Chick-Fil-A Research Row.

  • Enthusiastically and passionately lead the Kitchen team.


Additional Responsibilities:

  • Inventory management

  • End-of-Month counts and input.

  • Effective & efficient ordering

  • Maintaining a LEAN production environment

  • Ensure our CEM scores in terms of portion size and Taste of food.

  • Coaching, evaluating, and providing accountability for all kitchen Team Members

  • Ensure all necessary preventative maintenance and cleaning per set schedule.

Requirements

  • Must have 3 to 5 years working in a restaurant and in a fast-paced environment
  • Must be 21 or older
  • Must be willing to open the store at 5am and close the store at 11pm
  • Must be servsafe certified
  • Must have reliable transportation
  • Expected Hours: 40 per week

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