KITCHEN SHIFT LEADER (45919)

Overall Compensation & Benefits:

• Medical, Dental, & Vision insurance packages - FT employees
• 401k plan – Employer matching
• Paid time off accruals
• 20% Employee discount
• Free Box Items for employees
• Performance reviews (30-day, 6-month, Annual)
• Quarterly Bonus*
• Happy Hour Bonus*
• Birthday Bonus*

*For more information, please contact us, and we will be happy to answer any questions about this benefit.

General Purpose: To provide Jimbo’s customers with quality food prepared in a clean environment by ensuring that all products used meet the standards and guidelines of the store, and to lead and support the Kitchen/Counter staff in serving our customers in accordance with the Customer Service Standards. To supervise the Kitchen staff and act as a support for the Kitchen/Deli Manager.

Essential Duties:

• Perform all Kitchen duties as well as additional supervisory duties listed below.
• Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that the Deli Counter Staff are doing the same.
• Represent Jimbo’s and store management, assume ownership of Kitchen operations and represent Jimbo’s in the absence of Kitchen management.
• Maintain a clean and safe working environment according to Health Department regulations.
• Assist with key human resource functions by enforcing all store/department policies, minimizing overtime, training new employees, monitoring staff breaks, and completing documentation in a timely manner (i.e., one on one meeting, feedback for performance evaluations, disciplinary actions, and terminations).
• Supervise duties of Kitchen staff, including minimizing overtime, monitoring staff breaks and keeping staff productive during slow periods.
• Assist Kitchen Manager in department development and succession training.
• Assist Kitchen Manager with inventory and ordering, and in the proper recording of in-store purchases.
• Monitor credits, spoilage and shrink through effective organization, rotation and follow through.
• Ensure all products meet quality standards through proper labeling, rotation, cleanliness, sanitation, and hygiene, and by only selling fresh products.
• Oversee special orders to ensure they are taken care of appropriately and in a timely manner.
• Communicate concerns, suggestions, feedback, and ideas to the Kitchen Manager and/or Director of Food Service.
• Able to create daily production sheets and delegate jobs to Cook I and Cook II according to skill level.
• Ensure that the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients, and ending with the finished dishes.
• Ensure that all kitchen equipment is in a clean working order and alert management of any malfunction before it affect the efficiencies of the kitchen.

Other Responsibilities:

• Assist other team members in achieving the goals of the department and the store.
• Know store layout/product location to refer the customer to the appropriate aisle when asked.
• Maintain clean and neat appearance in compliance with Dress Code policy.
• Adhere to and enforce all Kitchen and store policies as outlined by the Kitchen Management, Staff Member Handbook, and Injury an Illness Prevention Plan.

Work Environment:

• Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
• Ability to work safely around kitchen machinery and sharp knives.