Kitchen Supervisor, Hospitality

The Working Supervisor, Hospitality position exists to oversee the hospitality staff and ensures team members are properly trained to serve couples, groups, events, etc. during their time at Focus Marriage Institute (FMI).
This position offers a $500 hiring bonus. The bonus will be paid to the hired candidate half after 30 days ($250) and half upon the successful completion of 6 months of work ($250). Employees must be active and in good standing at the time of bonus payout to be eligible for hiring bonuses.

Essential Duties/Responsibilities:

Is responsible for the daily Hospitality operations, ensuring FMI provides each guest with an experience that is characterized by highly attentive service, excellent food, and beverages, in a clean and welcoming environment

Assigns and oversees the duties of the Hospitality staff as scheduled by the General Manager

Develops and trains staff on established FMI standards and procedures for Hospitality service and physical spaces

Orders all food, cleaning, and basic housekeeping supplies. Works with General Manager to order small appliances and serving wares

Notifies General Manager of all equipment and mechanical issues within kitchen spaces and interacts with vendors as needed

Maintains an excellent working relationship with all Host Couples and works with General Manager to ensure Host Couples are ServSafe certified food handlers and properly trained in FMI’s hospitality standards

Oversees and maintains the cleanliness of all interior and exterior hospitality spaces, including decks and patios

Is sensitive to know when areas are off limits for cleaning due to noise

Develops and trains staff on procedures for cooking, service, food handling, and safety that are compliant with standards set by the local Health Department. Ensures that all Hospitality Assistants are trained in ServSafe and other required training programs as necessary

Serves as primary Health Department contact and is responsible for correcting any deficiencies identified during inspections

Is responsible for using the forecasted volume of guests to plan menu selection and quantity of food to be ordered

Develops menus that are appropriate for each season and analyzes the costs to ensure meals are provided within budgeted guidelines

Identifies and maintains excellent relationships with the appropriate food vendors to purchase food items. Based on the scheduled volume of couples, makes food purchases, and maintains the appropriate inventories of food to successfully serve guests

Manages the ever-increasing special needs of guests that range from preference to life-threatening food allergies. Communicates with guests as needed before arrival and during stay to insure we are serving those with health-related needs in a safe manner. Informs the Hospitality team of these special needs to ensure the wellbeing and experience of guests

Writes menus, orders food, and prepares meals for larger special events that may include donor development, recruiting, and community events

Ensures Hospitality work area is clean, well maintained, and free of safety hazards

Is attentive to the condition of the physical property and systems and quickly reports all maintenance concerns to the General Manager

Is fully trained in the established housekeeping standards for all guest spaces, assists with housekeeping as requested, and leads in word and example, all staff members in the importance of maintaining these high standards

Other Duties/Responsibilities:

Performs other duties as assigned

Managerial Breadth/Scope of Job:

Leads all Hospitality staff

Working Environment/Physical Requirements:

Must be able to pass a Post Offer Prehire Physical exam
Must be able to stand for long periods
Some exposure to fumes and hot items
Some moving and lifting of heavy items
Must be able to lift up to 40lbs
Must be able to push/pull up to 25lbs
Must be able to bend and reach above head
Occasional holiday and weekend work is required

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Engages in Christian ministry
Demonstrates behaviors aligned with FOF core values

Knowledge/Experience:

High school diploma
2-4 years of experience in dealing with the public and in food preparation and management
Must have ServSafe and Chemical Training certifications
Supervisory experience helpful

Skills, Abilities, and Special Talents/Gifts:

Ability to communicate effectively and tactfully at all levels
Ability to use judgment to solve semi-complex problems
Good organizational skills
Ability to work independently
Knowledge of Microsoft Word and Excel

Pay Range: $19.30 to $26.21

Application Materials Required: Cover Letter, Resume/CV
*Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:

Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

*Temporary employees are not eligible for benefits, except for:

Sick Time
Bookstore Discount
Fitness Center

Tentative Search Timeline:

Priority will be given to applications submitted by May 23, 2026 However, this posting will remain open until filled.
The potential employee start date is June 8, 2026

Posting date: April 23, 2026
Un-posting date: ongoing until filled
Posting contact email: job@fotf.org