Kitchen Supervisor

The Kitchen Supervisor is responsible for overseeing back-of-house operations for the café within our luxury retail destination, ensuring consistently high food quality, operational efficiency, and the highest standards of hygiene and safety. This role plays a key part in supporting a refined and seamless guest experience by leading the kitchen team with professionalism, consistency, and a strong commitment to quality, compliance, and presentation.

What You’ll Be Doing

• Own and continuously improve kitchen standards, SOPs, and workflows to ensure quality, efficiency, and compliance

• Monitor kitchen performance (food quality, hygiene, waste, efficiency) and implement corrective actions where required

• Support menu execution and launches by providing operational input and ensuring kitchen readiness

• Ensuring all menu items are executed in line with approved recipes, quality standards, and brand guidelines
  Supervise daily kitchen operations, maintaining consistency in food preparation, taste, presentation, and service readiness

• Supporting menu implementation, updates, and special activations, ensuring kitchen preparation

• Maintaining clean schedules, temperature logs, HACCP records, and food safety documentation

• Assisting with ordering, inventory management, stock rotation, and storage control

• Monitoring waste, portioning, and operational efficiency, reporting trends and variances

• Liaising with suppliers to flag quality or delivery issues and escalate where required

• Monitoring kitchen equipment functionality and coordinate maintenance or repairs

• Planning daily and weekly prep aligned with forecasted covers and menu mix

• Ensuring allergen procedures are followed and clearly communicated to front-of-house teams

• Ensuring readiness for internal audits and external inspections

• Strong knowledge of kitchen operations, food preparation techniques, and quality control standards

• Sound understanding of food safety, hygiene, HACCP, and allergen management requirements

• Ability to manage back-of-house workflows, prep planning, and service readiness in a fast-paced environment

• Experience monitoring waste, portion control, and operational efficiency

• Strong attention to detail with a commitment to consistency, presentation, and compliance

• Ability to lead and guide kitchen teams with clear communication and professionalism