空運物流客服專員(Region Customer Service)
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Description
- 處理和監控全球空運訂艙及貨物追蹤更新
- 作為客戶和海外合作夥伴的主要聯絡人,提供相關運費及航路諮詢。
- 監控貨運單據,例如空運提單和發票,並確保符合海關和貿易法規。
- 協助銷售人員向合作夥伴取得成本資訊
- 協助處理臨時分配的項目。
- Processing and monitoring global air freight bookings
- Serving as the primary point of contact for clients and oversea partners, providing
shipment tracking updates, and answering rate or routing inquiries.
- Monitoring shipping documents, such as AWBs and invoices, and ensuring
compliance with customs and trade regulations.
- Support sales to gather cost from partners
- Support ad-hoc projects as assigned.