Korean-Speaking Customer Service Representative - 한글 (Hangeul)
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JOB DESCRIPTION:
- Attend to Korean-speaking customer questions, complaints and concerns immediately and facilitate satisfactory resolution.
- Effectively present, discuss and/or address customer concerns and requests in a way that conveys an image of quality and superior understanding of customer needs.
- Manage calls professionally, efficiently and with good Korean and English communication skills.
- Research answers to questions using a variety of manuals and resources
TO QUALIFY:
- Can converse using basic English language
- Open to NATIVE SPEAKERS ONLY
- Must be proficient with the KOREAN Language
- Must know how to read and write required foreign language