Kotak Agency - ORO - Assistant Manager - L1 - Mumbai 3 (Andheri Chintamani Plaza)

ü Receive Queries via Email and Phone Call from various Premier Agency Stake holders (Leader, Managers and Premier Agency Advisors)

ü Identify the Gaps and get the resolution within 24 Hours and revert back

ü As applicable coordinating with various department and get closures on Queries.

ü PA specialist will also manage and handle all queries related to Pay-Outs and Promotion.

ü Must be good in making MIS and Analyse the Data

ü Work on various Projects given by Premier Agency Head

ü Knowledge of making Presentation and Excel Reports.

ü Tracking the Queries and ensure the Resolution is given within Timelines.

ü Ensuring adherence of the TAT given for each Query or Project

ü Willingness to work on Alternate Saturday as applicable basis the Project requirement of the Sales Team.

· Smart Communicator well versed with English (Written and Spoken fluency is a must) and Hindi (Spoken)

· Well versed with Advance Excel, Analytical and Power Point skills

· Interpersonal skills and Go-getter – job involves coordinating with various Stake Holders.

· Multi-tasking ability to Interact with all kind Stake Holders