KYC Support Mandarin

Language: Mandarin proficiency + B1 (conversational English)

Location: WFO in Cyberjaya

Shifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift provided

Working days: Monday to Sunday (weekly 2 days off)

Salary range: Between 3.5k to 4.5k Basic (Depending upon current salary & experience)

Eligibility: Freshers from any background/Experienced professionals

No specific domain/Industry experience required

Hiring Requirements:

· Validating

· KYC

· Critical thinker

· Documentation & verification

· Detail oriented

· Non-voice

· Reading & writing capability

Roles & responsibilities:

· Meets predetermined and assigned productivity targets and quality standards.

· Understanding of assigned Unit of work in the investigation process.

· Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process.

· Leverages appropriate operational tools and applications to find the data.

· Ability to successfully navigate websites.

· Understands and adheres to workflow directions.

· Participate in performance improvement plans for self- development.

· Performs a variety of routine standard tasks