L&I DOSH Risk Manager (PS4)

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

**In addition to the base salary above**

When assigned to a duty station in King County, the incumbent will receive 5% premium pay.

Help Washington employers turn claims data into safer workplaces.

Are you an experienced workers' compensation professional who enjoys analyzing data, solving problems, and working directly with people? Do you like taking complex information and turning it into practical solutions?

The Washington State Department of Labor & Industries (L&I), Division of Occupational Safety and Health (DOSH), is looking for a Program Specialist 4 – Risk Management Consultant to help Washington employers better understand their workers' compensation claims, identify workplace risks, and develop strategies to prevent injuries and reduce costs.

This position provides risk management consultation directly to employers. You will examine claims and injury data, discuss trends and concerns with employers, and help them develop or improve safety, injury prevention, claims management, and return-to-work practices. The position analyzes information from multiple L&I systems and other sources to identify injury frequency and severity, claims trends, experience factors, and potential opportunities for improvement.

Just as importantly, you will be an ambassador for DOSH consultation services. You will proactively reach out to employers through letters, phone calls, email, presentations, conferences, and some in-person "boots on the ground" outreach. You will connect employers with DOSH safety and industrial hygiene consultants when additional expertise can help address workplace hazards or injury trends.

DOSH consultation services are designed to help employers identify and address workplace hazards and improve their safety and injury prevention programs. These services are free and confidential and are separate from DOSH enforcement activities.

We value our employees and their work-life balance by encouraging flexible schedules. This position can be offered with a flexible schedule (4/10’s, 9/80’s, 5/8’s etc.) once fully trained and approved by management.

This position is mostly teleworking with some occasional field work throughout Region 2 (King Co). The assigned duty station can be at anyone of our Region 2 locations: Tukwila, Seattle, or Bellevue, WA.

Learn more about DOSH here: 50 Years of DOSH

What You’ll Do

• Analyze workers' compensation claims and injury data to identify trends, patterns, and opportunities to reduce workplace injuries and costs.
• Meet with employers to discuss claims, injury trends, return-to-work practices, and risk management strategies.
• Provide employers with tools, resources, and recommendations to improve safety, injury prevention, claims management, and return-to-work practices.
• Research and interpret Washington State workers' compensation laws, rules, policies, and programs and clearly communicate that information to employers.
• Develop reports, charts, and other materials to help employers understand their claims and injury data.
• Identify employers who may benefit from additional DOSH services and coordinate referrals to safety, industrial hygiene, ergonomics, and other L&I programs.
• Promote DOSH's free and confidential consultation services through letters, phone and email outreach, presentations, and in-person employer visits.
• Build and maintain productive relationships with employers, employer groups, and other stakeholders.
• Work collaboratively with DOSH safety, industrial hygiene, ergonomics, and other L&I staff.
• Independently manage multiple assignments, prioritize work, maintain accurate documentation, and meet deadlines.
• And much more!

Driving is an essential function of this position. The incumbent is required to travel between worksites to perform assigned duties and must operate a state-issued vehicle, motor pool vehicle, or personally owned vehicle (POV), as appropriate. Use of a POV will be reimbursed at the current state mileage reimbursement rate.

Must be able to safely navigate a variety of work environments, including large manufacturing facilities with metal stairways, catwalks, ladders, and uneven terrain. Must also be able to work outdoors for extended periods in varying weather conditions, using appropriate protective gear.

What we're looking for

We're looking for someone who combines workers' compensation knowledge, analytical ability, and strong people skills.

The ideal candidate:

• Has knowledge of Washington State workers' compensation, claims management, risk management, or industrial insurance.
• Can analyze data and use it to identify trends, risks, and potential solutions.
• Is comfortable discussing claims, workplace injuries, and return-to-work issues directly with employers.
• Can explain complex information clearly to people with varying levels of technical knowledge.
• Is detail oriented, organized, and able to manage competing priorities.
• Works effectively and independently with limited day-to-day oversight.
• Enjoys interacting with people and providing excellent customer service.
• Is confident initiating conversations, building relationships, and promoting services to employers.
• Is comfortable working both in an office environment and out in the field.
• Enjoys facilitating/presenting at workshops/booths/other speaking events.

Why you'll enjoy this job

If you enjoy analyzing data, solving problems, and working with people, this position offers a unique mix of office and field work. You'll work directly with employers to understand claims and injury trends, identify practical solutions, and connect them with resources to create safer, healthier workplaces.

REQUIRED:

*Additional qualifying experience may be substituted year for year for the education for a total of a minimum of 5 years combined.

DESIRED:

• Knowledge of workers' compensation principles to include relationship between workplace injuries, claims, and the effect on both L&I and the employer.
• Knowledge of workplace safety and health hazards, basic written program requirements, hazard identification and correction.
• Expresses ideas and information through the verbal and written word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience; speaks English clearly. Bilingual preferred.
• Experience analyzing statistical or claims data and developing solutions to risk management problems.
• Knowledge of workers' compensation insurance, risk classification, experience ratings, and claims management.
• Experience working directly with employers or other external customers.
• Experience with employer outreach, public speaking, presentations, or marketing of professional services.
• Ability to establish and maintain effective working relationships and work independently.
• Bilingual skills are preferred; persons of all languages are encouraged to apply. Bilingual jobs include a 5% salary increase for dual language responsibilities.

See all of our current L&I DOSH position openings here: Current L&I DOSH open positions

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate your combination of knowledge, skills, and abilities demonstrated using an intentional equity lens.

Things You Need To Know

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application:

Background Check Notice:

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact the recruiter, Lori Hensin (she/her/hers) at lori.hensin@lni.wa.gov.