L1.5-2 MSP Support Engineer - Aussie MSP/MSSP - Azure/Modern Workplace/Security!
Summary
Provide L1.5-2 support for clients’ Azure, Microsoft 365, and security environments, troubleshoot issues, and assist with cloud migrations and modern workplace deployments.
Saul Recruitment - Specialising in recruiting top MSP/MSSP/Security talent across ANZ!
Join a high-performing Australian MSP/MSSP where innovation, collaboration, and career growth are genuinely valued! Work alongside a super talented team!
Looking for a role where you can work on modern cloud and security tech, solve real technical challenges and keep developing your skills?
- $80-85k + Super + Training Incentive Increases!
- Sydney - Hybrid | Loads of Training and Career Growth!
- High-Performing Aussie MSP/MSSP - Azure/Modern Workplace!
This is a genuine local success story. A fast-growing MSP/MSSP investing heavily in its people while delivering innovative, cutting-edge solutions for an impressive portfolio of fantastic clients across Australia!
If you enjoy variety, complex environments and working closely with clients, this will be a great move.
Why This Company Stands Out:
- Interesting technical work: Cloud migrations, modern workplace deployments, security solutions and complex environments.
- Real career progression: Training, certifications and the chance to expand your technical depth.
- Supportive leadership: Managers who understand engineering and back their team.
- Hybrid working: Flexibility between home and office.
- Collaborative culture: A team of engineers who enjoy sharing knowledge and solving problems together.
This is a business that’s continuing to grow and evolve - and they want engineers who enjoy learning, contributing and making an impact.
** What You’ll Be Doing
- Providing Level 1.5-2 engineering support across client environments
- Assisting with client discovery sessions and solution design/architecture potentially assist
- Assisting with cloud and infrastructure projects
- Troubleshooting complex technical issues
- Visiting client sites when required
- Acting as a technical advisor to clients
- Assist on security projects
- Contributing to improving documentation and internal systems
** What You’ll Bring:
- Proven MSP/MSSP experience supporting multiple client environments
- Experience with cloud migrations and modern workplace deployments
- Experience with modern device management (Intune, Autopilot)
- Relevant Microsoft certifications or working towards them
- Strong troubleshooting and root-cause problem-solving ability
- Experience delivering cloud and infrastructure projects
- Confident client communication and advisory skills
- Ability to prioritise and manage multiple clients and tasks
- Solid documentation habits and attention to detail
- A proactive, team-oriented mindset with a passion for learning
** Tech Environment Experience across a mix of:
- Microsoft 365
- Azure
- Entra ID
- Intune/Autopilot
- On-prem infrastructure
- Backup & Disaster Recovery
- Networking & Security
- Scripting/automation
- Windows Virtual Desktop (WVD)
- Virtual Machines (VM)
- SharePoint, Teams, Power Apps, and Power Automate
- Any Cloud migration experience a bonus!
** What’s In It For You?
- Work with a growing MSP/MSSP supporting diverse clients
- Learn from experienced engineers and mentors
- Access training, certifications and development opportunities
- Exposure to modern technologies and cloud platforms
- Join a supportive, collaborative technical team
- Flexible hybrid working
This is a real opportunity to shine - and to be recognised and rewarded for it!
Referral Bonus! Know someone who would be perfect? Refer them and receive $2000 if they’re successfully placed!
** For loads of free and paid resources and career coaching - check out my website :-)