L1 IT Support Engineer (Tuas)
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Summary
L1 IT Support Engineer based in Tuas, Singapore, providing help desk and operational IT support: logging, tracking and escalating incidents, onsite troubleshooting, coordinating third-party vendors, and performing preventive/corrective maintenance. The posting lists duties only and names no specific technologies.
Job Description:-
- Help desk and operational support services;
- Incident logging, tracking, escalation and closure;
- Preparation and submission of Incident Reports;
- Coordination with third-party vendors and stakeholders;
- Onsite troubleshooting and rectification works;
- Preventive and corrective maintenance support;
- Attendance at operational meetings and service reviews;
- Escalation management and service coordination.
