L1/L2 TAC (Technical Assistance Center) Support Analyst

Job Description We're seeking a Technical Support Analyst to join a growing telecom support team. This role operates in a Technical Assistance Center (TAC)/NOC-style environment, supporting enterprise customers by managing and resolving telecom and network-related issues. This is a highly visible, client-facing role focused on delivering a white-glove support experience-owning issues from start to finish so customers don't have to. While this is not officially a lead role, there is strong oppor…