L1 Linux Support Patching Executive

Main purpose of the role:

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

• To perform patching in the Linux , troubleshooting.
• Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
• To participate in daily checks on Linux Servers and log any issues not already logged by monitoring and alerting.
• To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.
• To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.
• To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.
• Able to work Shifts that can be part of 24*7 operating model
• To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

• 1 to 3yrs Working experience on Linux Servers (RHEL,CentOS,Ubuntu)
• Should have basic knowledge of Linux/Unix commands and system administration tasks.
• Familiar with VMware
• Familiar with Linux Patching,L1 Troubleshooting Skills
• Familiar with Windows OS – Not Mandatory
• Basic understanding of Database (Oracle , MariaDB) – Not Mandatory
• Coordinate tasks with multiple team and collaboration skills.
• Skills on Excell are added advantage.
• Good Communication and teamwork abilities
• Willingness to work in shifts/weekend