Y Combinator L1 Support Engineer - Saudi National - Riyadh, KSA
Role Overview
We are looking for a motivated L1 Support Engineer to provide first-line technical support and ensure smooth day-to-day IT operations. This role is ideal for candidates at an early career stage seeking hands-on experience in enterprise environments.
Key Responsibilities
• Provide first-level support for Linux and Windows systems
• Monitor systems and applications to ensure availability and performance
• Perform basic network checks and troubleshooting
• Handle incidents and requests via ticketing tools
• Support on-site operational activities as required
• Escalate complex issues to higher support tiers
• Communicate effectively with clients and internal teams
Requirements
• Basic Linux / Windows administration knowledge
• Understanding of system & application monitoring
• Basic networking fundamentals
• Experience with ticketing / ITSM tools is preferred
• Strong English fluency
• Good communication and interpersonal skills
• Saudi National
As published by workable
First name, Last name, Email, Phone, Address, Education, Experience, Summary, Resume
- Preference will be given to candidates who meet the eligibility criteria for Saudization in accordance with local labor laws. Are you a Citizen of Saudi Arabia? yes / no
- What is your current notice period? ( weeks ) written answer
- What is your expected net monthly salary in SAR? written answer