L1 Support Engineer

Open 43d posting dated 2 weeks ago

· Must have a minimum of 3-5 years of IT experience

· Prior experience in IT helpdesk, application support, or L1/L2 operations roles

· Hands-on familiarity with one or more of the following platforms: Salesforce, Workato, UiPath, Workday/Cumulus, Tableau, or Slack

· Familiarity with ticketing systems and ITSM practices (e.g. ServiceNow, Jira, orequivalent)

· Strong communication skills for user-facing support and cross-team coordination

· Ability to manage multiple platforms and prioritise time-sensitive requests independently

See also