L2 Application Support (Bulacan)

Job Description:

• Determine operational objectives by studying business functions gathering information

• Support daily operations by addressing issues in the system in L2 Application Support Capacity

• Improve systems by studying current practices designing modifications

• Monitor project progress by tracking activity resolving problems publishing progress reports recommending actions

• Maintain user confidence and protect operations by keeping information confidential

• Prepare technical reports by collecting analyzing and summarizing information and trends

• Perform daily weekly and monthly reviews and analyses of current processes using operational metrics and reports

• Suggest changes to senior management using analytics to support your recommendations

• Actively participate in the implementation of approved changes

• Create informative actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

• Conduct insightful ad hoc analyses to investigate ongoing or one time operational issues

Qualifications:

• Bachelors Degree in appropriate field of study or equivalent work experience

• Microsoft SQL experience strongly preferred

• Ability to impact operations and effect change without being confrontational

• Detail oriented, analytical and inquisitive

• Ability to work independently and with others

• Extremely organized with strong time-management skills

• Preferred to be residing near Sta Rita Bulacan