L2 Data Center Technician
Salary: RM 4,500 – RM 5,000 per month
About the role
Our client are seeking a proactive Data Center Operations Technician to support the day-to-day operations of enterprise data center facilities. This role is responsible for server and network equipment maintenance, hardware troubleshooting, asset management, structured cabling, facility coordination, and remote infrastructure support. The ideal candidate is hands-on, detail-oriented, and able to work independently while collaborating with internal teams, vendors, and data center providers to ensure smooth, reliable data center operations.
Key responsibilities
Perform server installation, mounting, handover acceptance, and routine inspections.
Conduct preventive maintenance and equipment patrols.
Replace faulty hardware components and support break-fix activities.
Perform server diagnostics and minimal configuration testing.
Perform initial diagnostics and troubleshooting for server and infrastructure issues.
Collect logs and perform pre-vendor triage before escalation.
Assist with deployment, maintenance, and troubleshooting of network devices.
Maintain accurate inventory of production equipment, spare parts, and project assets.
Support structured cabling installations, validation, labeling, and documentation.
Handle internal infrastructure support tickets and provision IP addresses.
About you
Diploma in Telecommunications, Computer Engineering, Information Technology, or a related field.
Experience supporting Data Center operations is required
Hands-on experience with server hardware, networking equipment, and data center operations.
Basic understanding of hardware diagnostics, operating systems, and network infrastructure.
Strong troubleshooting and problem-solving skills.
Able to work independently with minimal supervision.
Comfortable working in a fast-paced environment and managing multiple priorities.
Strong communication and documentation skills.
Experience working in enterprise or colocation data centers.
Familiarity with virtualization environments and remote infrastructure support.