L2 Desktop Support Engineer
Summary
On-site Level 2 desktop support engineer providing hands-on end-user computing support (for ExxonMobil) covering laptops, desktops, printers, MFDs and mobile devices — including imaging, deployment, basic break-fix troubleshooting, data wiping and device lifecycle tasks, delivered on a dispatch model in Sydney, Nova Scotia.
The scope of EUS-Onsite Support Services includes hands & feet support of Laptops, desktops, Notebooks, Printers, MFDs, optional upgrade components (memory, batteries, etc.), Mobile Devices which includes Portable Network Devices; smart phones and tablets, EXXONMOBIL-approved software, and select services surrounding the management of the desk side device Lifecycle, including, but not limited to image installation, deployment, field services (break-fix basic troubleshooting only), and resource recovery, data wiping and soft disposal on a dispatch delivery model. The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.
The services required include any combination or all the product support and professional services as they specifically relate to the ongoing operation and management of the end-user computer, including personnel resources, tools, assets and other associated requirements.
As published by recruitee · 11 questions · 1 written answer
Basics
Full name, Email, CV, Cover letter, Phone
Short answers (3)
- Career/Occupation
- Completion Date of Last Level of Studies
- Number of children
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- Last Level of Studies
- Status of Last Level of Studies
- Country of Residence
- Immigration Status
- Marital Status
- Do you have current Social Security?
- Preferred contact mehod?
Written answers (1)
- Additional certification, courses or qualified skills optional