L2 Huawei Network Engineer
Salary: RM 5,500 – RM 8,000 per month
About the role
Resident engineers provide on-site monitoring, analysis, fault recovery, and maintenance support for Huawei Data Center Network and Campus Network environments. The role involves managing alarms, troubleshooting complex network incidents, performing routine inspections, assisting with changes, responding to customer requests, maintaining system backups, and updating configuration and asset information.
Key responsibilities
Monitor alarms and analyse and handle abnormal alarms based on running status, capacity, performance, and logs
Locate and rectify faults on site and quickly recover services to minimise impact
Check running indicators, logs, performance, and basic configuration information based on inspection lists and clear alarms in a timely manner
Assist in expanding, replacing, and repairing software and hardware based on customer requests and O&M requirements
Respond to customer requests and provide support services including product use consultation, technical assistance, and service provisioning
Formulate system backup policies, periodically back up and check configuration parameters, and quickly restore systems
Update and maintain configuration information including product configuration, network topology, and infrastructure information
Update and maintain asset information and regularly maintain asset ledgers or conduct stocktaking
Support customer technical inquiries for Huawei Storage, Data Com, and DCS products
Perform daily checks on storage status and inform customers of any issues
About you
Huawei HCIP Datacom certification is mandatory
Minimum 5 years of hands-on Data Communication/Network Engineering experience
Strong hands-on experience in Huawei Data Center Network (DCN) and Campus Network environments
Strong troubleshooting and implementation experience with VXLAN, EVPN and M-LAG
Good knowledge of LAN/WAN technologies, routing, switching and network redundancy
Proven experience in troubleshooting complex network incidents independently