L2/L3 Wintel Infrastructure Engineer
Summary
An L2/L3 engineer providing infrastructure support across managed-services client environments: administering Windows Server (Active Directory, DNS, DHCP), VMware/Hyper-V virtualization, server hardware, storage/backup, and networking, with PowerShell automation and light Azure/AWS support. On-site in Taguig City with night-shift differential pay.
Salary: ₱80,000 – ₱100,000 per month
About the role
We are looking for an experienced L2/L3 Wintel Infrastructure Engineer to provide infrastructure support and troubleshooting across client environments. This role focuses on maintaining server environments, resolving infrastructure-related incidents, and ensuring system stability and availability. Experience in a managed services environment is an advantage.
Key responsibilities
Administer, maintain, and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, DFS, and file services.
Provide L2/L3 support for server infrastructure and investigate complex technical issues.
Support and troubleshoot VMware vSphere/ESXi and/or Microsoft Hyper-V environments.
Perform server monitoring, patching, maintenance, and performance troubleshooting.
Support physical and virtual servers, including Dell PowerEdge and HPE ProLiant, using iDRAC and/or iLO.
Assist with enterprise storage and backup solutions, including SAN, iSCSI, and Fibre Channel.
Troubleshoot networking issues involving VLANs, subnetting, DNS, connectivity, and basic firewall configurations.
Support cloud infrastructure services, including Microsoft Azure and/or AWS, as needed.
Use PowerShell scripting to automate routine administrative tasks.
Manage infrastructure incidents, maintain accurate ticket documentation, and follow ITIL processes and escalation procedures.
About you
Proven experience in Wintel or Windows Infrastructure Support, preferably in an MSP or managed services environment.
Strong hands-on experience with Windows Server administration and Active Directory.
Experience supporting VMware vSphere/ESXi and/or Microsoft Hyper-V.
Knowledge of server hardware, infrastructure monitoring, patching, and troubleshooting.
Good understanding of networking fundamentals, including VLANs, subnetting, DNS, and connectivity troubleshooting.
Familiarity with enterprise storage and backup technologies is an advantage.
Basic knowledge of Microsoft Azure and/or AWS is an advantage.
PowerShell scripting experience is a plus.
Knowledge of ITIL processes and incident management.
Strong analytical, problem-solving, and communication skills.
Benefits
HMO coverage effective Day 1 of employment
Pet insurance effective Day 1 of employment
Group life insurance effective Day 1 of employment
10% night-shift differential for hours worked between 10:00 PM and 6:00 AM
Holiday premium pay
Government-mandated benefits: SSS, PhilHealth, and Pag-IBIG
Annual performance review and bonus
13th-month pay
Subsidized meals and free coffee/snacks
Shuttle service
Service incentive leaves: 12 days of sick leave and 12 days of vacation leave, accrued
Quarterly rewards and recognition