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Kezan Consulting

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L2 Production Support Engineer(AI/LLM workload)_Immediate

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Description

L2 Production Support Engineer

Experience: 6+ Years
Shift: Rotational Shifts


Required Technical Skills:

  • Strong experience in L2 / Production Support.
  • Hands-on debugging across REST APIs, databases and distributed systems.
  • Strong SQL, Python, Linux and Shell Scripting.
  • Experience with Kubernetes, Docker and Microservices.
  • Knowledge of AWS / Azure / GCP cloud services.
  • Experience with monitoring and observability tools Grafana, Prometheus, Splunk, ELK.
  • Strong understanding of Incident Management, RCA, Problem Management and Release Support.
  • Exposure to production support of AI/LLM workloads.


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