L2 Support Engineer

Job Description Insight Global is looking for an Level 2 Support Engineer to work onsite at one of their premier clients in Fort Collins, CO. This person will be the liaison between the business (R&D & customer support) and the external customers to troubleshoot and diagnose software and hardware issues involving their PC devices (specifically HP desktops and HP workstation PCs) and peripherals, while providing excellent customer service. This includes identifying corrective solutions, either i…