L2 - System Engineer
Job Purpose
Key Responsibilities
1. Server & OS Management
· Install, configure, and administer
Linux (RHEL/Ubuntu/CentOS) and Windows Server environments.
· Perform OS upgrades, patch management,
and security hardening.
· Manage Active Directory, DNS, DHCP,
Group Policies, and user access.
· Handle server performance monitoring
and tuning.
2. Virtualization (VMware)
· Manage and maintain VMware ESXi /
vCenter environments.
· Create, clone, migrate, and optimize
virtual machines.
· Monitor virtual infrastructure health
(CPU, RAM, Storage).
· Configure HA, vMotion, DRS, snapshots,
backups.
3. Backup & Disaster Recovery
· Implement and monitor backup systems
(Veeam / Acronis / Nakivo / others).
· Ensure DR readiness and perform regular
recovery drills.
· Maintain backup logs and documentation.
4. System Monitoring & Troubleshooting
· Use monitoring tools like Nagios /
Zabbix / PRTG / SolarWinds.
· Troubleshoot system, network, and
performance issues.
· Manage incident tickets and root cause
analysis (RCA).
· Collaborate with cross-functional teams
for resolution.
5. Security & Compliance
· Implement OS-level security policies
and hardening.
· Coordinate with security teams for
vulnerability management.
· Maintain compliance with IT policies
and audit guidelines.
6. Documentation & Reporting
· Maintain documentation of
configurations and changes.
· Create SOPs, installation guides, and
troubleshooting procedures.
· Prepare weekly and monthly system
health reports.
Required Skills &
Technical Expertise
Linux: RHEL / CentOS / Ubuntu
administration, shell scripting, systemd, LVM
Windows: Windows Server, AD, Group Policy, DNS/DHCP, PowerShell
VMware: ESXi, vCenter, vSphere, vMotion, DRS, snapshots
Networking: TCP/IP, VLANs, routing basics, firewalls
Monitoring: Nagios, Zabbix, PRTG, SolarWinds
Backup: Veeam / Acronis / Nakivo / CommVault
Others: ITIL basics, documentation skills, ticketing tools (JIRA/ServiceNow)
Qualifications
Bachelor’s degree in Computer Science /
IT / Engineering.
Preferred Certifications (Any one of the following certifications is
mandatory):
· Microsoft Certified: Windows Server
Hybrid Administrator Associate
(Exams: AZ-800 & AZ-801)
· Microsoft Certified: Azure Solutions
Architect Expert (AZ-305)
· Microsoft Certified: Azure
Administrator Associate (AZ-104 – Preferred)
· L2 Windows Server Administrator
· Red
Hat Certifications:
o Red
Hat Certified System Administrator (RHCSA – EX200)
o Red
Hat Certified Engineer (RHCE – EX294)
o Red
Hat Certified Specialist in Linux Diagnostics & Troubleshooting
o Red
Hat Certified Architect (RHCA)
· VMware Certified Professional (VCP)
· ITIL Foundation
Soft Skills
Strong problem-solving mindset.
Good communication and documentation skills.
Ability to work under pressure.
Collaboration and customer-focused approach.