L3 Production Support Engineer

JOB DESCRIPTION: L3 Platform Engineer – Key Responsibilities Provide Tier 3 production support for POS applications, platforms, and integrated enterprise systems. Troubleshoot and resolve complex application, infrastructure, and integration issues in production environments. Perform root cause analysis (RCA) and implement permanent corrective actions to prevent recurring incidents. Monitor application health, system performance, and service availability using enterprise monitoring tools. Colla…