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Serbiz Multi Purtpose Cooperative

LABOR RELATIONS SPECIALIST

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Description

· Serves as Labor Relations Specialist of South Luzon (Laguna and Cavite Office)

· Meets with Production Supervisors / Production Manager to resolve existing and potential labor issues based on the following frequency:

Manufacturing Client – Bi-Monthly

Non-Manufacturing – Monthly

· Orients incoming new revenue and non-revenue members on Code of Ethics during MOP; Conducts refresher course on quarterly basis focusing on attendance, negligence and GMP compliance.

· Ensures that COE of Serbiz is known to client and agreed on different provisions; aligned COE

· Attends labor case hearing and discussion with DOLE personnel together with Serbiz legal team or upon advise

· Submits labor case updates on a monthly basis

· Submits recommendations on Code of Ethics review every 1st of December

· Performs the usual disciplinary procedures including the proper documentation; Databasing of IR/DAN

· Counselling of members

· Help develops new programs that will recognize members who did an exemplary job and to motivate others

· Review and suggests new cooperative rules and procedures that will help improve the Laguna and Cavite operations

· Resolves conflicts between members either Non Revenuie or Revenue.

· Recommends training that will help improve the behavior and personality of a member.

· Regularly checks Cooperative website (ie www.serbizcooperative.webs.com) and for Serbiz Facebook account to ensure that contents are just and reasonable.

· Performs performance related survey intended for Non-Revenue members as required by IH.

· Collects weekly submission of issued DA’s from SV/ AM and ensure that elevated issues are being attended/closed within agreed timeline; Monitors the implementation of DAN forwarded to operations group or AM.

· Conducts monthly random audit on the status of submitted and agreed Inquiry Form as well as implementation of Issued Disciplinary Action to members.

· Ensures complete, available and updated documents and relevant reports needed by DOLE or client Auditors.

· Conducts quarterly audit on the 100% compliance on Member’s performance appraisal.

· Submit and discuss accomplishment report(WAR) every Saturday meeting with co-backroom staff.

· Submit admin cases monitoring, IR and Attrition trending with analysis every first Friday of the month

· Ensures that all forms being used per client are within the standard, with control number and approval of IH; databasing of forms for quick reference

· Meets atleast monthly with client counterpart for alignment and updating purposes.

· In the absence of HR Assistant (Recruitment), assist all members inquiry regarding their membership application status

· Investigate and evaluates human relations, labor relations, and work-related problems, and coordinate with IH, HR Officer and HR Director to determine appropriate action.

· Prepare evidence for disciplinary hearings and seeking assistance of clients for other available proof that can help to easily close specific Administrative case

· Assist/facilitate if there are Recreational activities such as Sport Fest, Summer Outing etc. among Non-Revenue members

· Issue Memorandum prescribed by existing law and/or SMPC Head office for implementation and/or updates

· Performs other tasks that may be assigned in the future by IH and HR Director.

Qualifications:

> Male / Female
> Graduate of BS Psychology or any related course
> With experience in Employee/Labor Relations
> Knowledgeable on Labor Laws, DOLE Audit, principles and practices
> Ability to adapt to different organizational cultures and environments
> Willing to be assigned in Olivarez Binan Laguna

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