Laboratory Supervisor
Coffey Testing are recruiting for a Laboratory Supervisor to lead our Adelaide team!
Coffey Testing - A bit about us!
We are one of Australia’s largest Construction Materials Testing providers, delivering testing services to the transport infrastructure, oil and gas and mining industries for over 65 years. We have an extensive network of permanent and site-specific testing facilities located across Australia, including in some of Australia’s most remote locations.
Our clients choose us to provide deep insights into the properties of the materials they’re dealing with. We apply specialised testing and analysis services, using international best practice and conformance standards to achieve detailed, quality results. We provide independent NATA accredited testing services.
The Opportunity
Based out of our Adalaide facility, a Laboratory Supervisor manages the day-to-day operations of the laboratory. There is a strong focus on sample receival and oversight across the full laboratory lifecycle, ensuring work is delivered to a high-quality and efficient standard. The Laboratory Supervisor is responsible for promoting safe work practices, implementing and managing SOPs, maintaining the quality of outputs, and ensuring client satisfaction. The role involves leading the team to achieve performance and efficiency KPIs, while fostering a positive culture focused on quality, safety, and continuous improvement.
As the Laboratory Supervisor is a leadership position in our business, the successful applicant will be responsible for the key areas of Safety, Quality, People, Financial, and Commercial. Some of the specific accountabilities and responsibilities in these areas are listed below:
Safety
- Promote a safety culture in the laboratory, continuously striving for zero harm.
- Ensure all employees follow Coffey Testing safety policies and procedures.
- Ensure all SWMS and risk assessments are completed prior to commencing work.
- Ensure all SWMS and risk assessments are correctly followed.
- Communicate safety messages to all employees (via toolbox talks, daily stand ups, etc.).
- Actively demonstrate a safe working culture.
Quality
- Ensure all employees have the correct tools to maintain quality,
- Ensure all employees are working within the relevant NATA and Australian standards.
- Audit tests and results to ensure standards are continuously being met.
- Ensure that all results are accurately recorded in the LIMS system,
- Participate in audits to ensure the laboratory retains accreditation and implement corrective actions.
- Immediately escalate any quality concerns to your direct manager.
- Ensure all employees follow Coffey Testing quality policies and procedures.
People
- Mentor and coach laboratory employees.
- Ensure laboratory employees have the skills and knowledge to effectively perform their role.
- Act as an escalation point for laboratory employees.
- Provide day-to-day management, ensuring effective delegation of field and laboratory work.
- Assess training requirements for laboratory employees and engage with the Training team to deliver on those requirements.
- Manage all aspects of the employee life cycle, including (but not limited to) recruitment and onboarding, conflict resolution, performance management, disciplinary actions, and setting of KPIs.
- Approve employee timesheets to ensure accuracy and compliance with the Enterprise Agreement.
- Effectively roster staff in line with forecasted revenue to ensure Coffey Testing is profitable.
- Build and develop a team that adheres to company values and behaviours.
Financial
- Work with the Operations Manager to quote for new business,
- Ensure all new clients have completed the relevant account forms prior to starting work
- Ensure all internal processes are followed to enable accurate and timely invoicing.
- Perform LIMS duties, including establishment of clients/projects, associated fee schedules, reporting of results, and ensuring accuracy of chargeable items on all work requests at time of issue.
Commercial
- Build professional relationships with all stakeholders,
- Communicate current and future laboratory plans to internal stakeholders to ensure alignment and teamwork.
- Liaise with the Operations Manager on business development activities,
- Provide expert advice to both internal and external stakeholders to ensure Coffey Testing delivers honest and accurate guidance.
What we are looking for
The successful applicant will have experience and capability that reflects the listed responsibilities and accountabilities in the role. The below criteria will reflect this in a suitable applicant:
- 5+ years’ experience in laboratory and field testing of a range of construction materials.
- Proven experience managing and/or leading a team in a laboratory environment.
- NATA signatory.
- Strong written and verbal communication skills when dealing with a range of stakeholders.
- Unwavering commitment to quality assurance and workplace safety.
- Ability to operate autonomously and as part of a team to achieve required results.
- Time management, organisation and prioritisation skills with the ability to manage multiple tasks and deadlines.
- Ability to delegate and enable team members.
- Proficiency in Microsoft Office Suite and other required systems.
- Diploma of Laboratory Techniques or higher is advantageous.
- Hold a valid driver’s licence.
Applicants progressing in the diligence stages will undergo a pre-employment medical assessment, including a drug & alcohol screen, as part of our recruitment process, as well as a Background Check.
What Coffey Testing can offer
Here at Coffey Testing, we believe our employees are our biggest asset. We offer a range of employee benefits nationally across the business such as:
- Company initiatives including recognition and reward programs, monthly lab events and health and wellness initiatives.
- Supportive and friendly team environment.
- Additional paid parental leave.
- Career advancement opportunities.
There is an attractive salary for this position and provision of a Coffey Testing vehicle for the right candidate.
We believe in equal opportunity
We are committed to fostering a diverse and inclusive workforce where equity, respect and belonging are valued. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA+ community, and people from culturally and linguistically diverse backgrounds. We recognise and value the unique talents, experiences and perspectives that a diverse workforce brings to our business and encourage you to apply.
How to Apply
Simlpy hit 'Apply' on SEEK. You'll be guided to our secure Talent Management System portal, where you can share your details and upload your resume. It only takes a few minutes, and we cannot wait to learn more about you!
For more information on this role please contact the Human Resources team at hr@coffeytesting.com.
No applications will be accepted via email.