Landlord and Compliance Manager

Landlord and Compliance Manager

Full time (37 hours per week)
Salary is Circa £54,189- £61,814 per annum
Expected date of interviews - 24th September

We will be holding a drop-in session via Microsoft Teams on 3rd September from 11.00am-12.00pm. Please feel free to click on the below link, you'll have the opportunity to ask questions about the recruitment process and what it's like being a Landlord and Compliance Manager at Bron Afon:
https://teams.microsoft.com/meet/370355120253036?p=AylrlFrYve2HR4pjA5

Shape the future of property compliance at Bron Afon.
This is a rare opportunity for an experienced compliance leader to take ownership of one of the most important functions within a forward-thinking housing organisation. As Landlord Compliance Manager, you'll lead a specialist team responsible for ensuring the safety of thousands of homes, providing assurance across asbestos, fire, gas, electrical, water hygiene, lifts, play equipment and wider building safety compliance.

If you thrive on making data-driven decisions, influencing positive change, leading high-performing teams and ensuring customers remain safe in their homes, we'd love to hear from you.

What you’ll be doing

Leading and developing a team of compliance specialists and technical experts.

Providing oversight across all landlord compliance workstreams.

Acting as the organisation’s Responsible Person for key statutory compliance areas.

Driving compliance performance, assurance and continuous improvement.

Using data, technology and digital solutions to strengthen compliance monitoring and reporting.

Managing contractors, budgets, risk registers and regulatory requirements.

Working closely with colleagues, stakeholders and emergency services to maintain the highest safety standards.

Who we’re looking for

An experienced property compliance professional with substantial residential housing experience.

A confident leader who can inspire, challenge and develop teams.

Strong knowledge of landlord compliance legislation and regulatory expectations.

Experience managing compliance systems, performance data and assurance frameworks.

Commercially aware with experience managing budgets and contractor performance.

Passionate about customer safety and delivering excellent services.

Property Compliance & Safety Lead

Responsible for ensuring the organisation meets all statutory property compliance and health & safety obligations across a diverse property portfolio. This includes oversight of asbestos management, fire safety, gas safety, electrical safety, water hygiene (Legionella control), radon gas management, lifts and accessibility equipment, slips, trips and falls prevention, play equipment safety, and tree management.
Acting as the designated Responsible Person, ensuring compliance with relevant legislation and regulatory requirements, including asbestos, fire safety, gas safety, Legionella control, and electrical safety regulations. Responsible for developing, implementing, and monitoring compliance programmes, managing risk, and ensuring the safety of residents, staff, contractors, and visitors.
Key Responsibilities:

Ensure full compliance with all property-related statutory and regulatory requirements.
Act as the organisation’s designated Responsible Person for key safety disciplines.
Oversee inspections, audits, risk assessments, and remedial programmes.
Manage compliance records, certification, and reporting.
Monitor contractor performance and ensure works are completed to the required standards.
Provide expert advice on property compliance and risk management.
Support a culture of health, safety, and continuous improvement across the organisation.

Person Specification

Qualifications, knowledge and understanding

Degree in a relevant discipline or substantial equivalent experience in property compliance and building safety.

NEBOSH National and General Construction.

Experience

Extensive experience within the residential property compliance area.

Proactive approach to problem solving.

Management experience and evidence of the ability to bring out the best in people, inspire confidence and respect and to measure individual and team performance.

Experience of effective budget and financial management of resources, ensuring the provision of excellent services within the available budget.

Data and digital capability:

Experience of compliance Management systems

Experience developing and reporting using

Skills and attributes

Ability to provide leadership, building positive learning and development cultures which support, motivate and develop others.

Ability to develop and use IT to provide the most efficient and effective use of available resources.

Excellent organisational skills, able to plan and prioritise own and others’ workload.

Good negotiator with the ability to influence others, deliver results and build excellent working relationships with colleagues, tenants, contractors and key stakeholders.

Effective communicator who can relate and engage with people at all levels of the organisation, with members of the public and external agencies, orally, in writing and graphically.

Positive shared problem solving approach with the ability to develop and support others to positively embrace change.

Ability to exercise a good degree of independent judgement using their initiative to make decisions.

Ability to manage competing demands for resources and provide proactive solutions to ensure the effective delivery of services.

Personal Qualities

An individual who enjoys contact with and relates well to a wide variety of people.

Proven commitment to equality of opportunity and diversity of service delivery and employment.

Ability to manage own workload and enjoys working to tight deadlines, within a changing environment and thriving under pressure, using initiative to plan and prioritise as appropriate.

Calm and resourceful in difficult situations with the ability to negotiate and know when to compromise.

A highly methodical person with excellent organisational skills.

Personal commitment to promoting property compliance and health and safety.

Additional Requirements

Prepared to provide out of hours officer cover as part of a rota.

Car driver/owner or ability to travel effectively and in a timely fashion throughout Torfaen.

Prepared to work flexibly including occasional evening and weekend.

Will need to be able to travel as part of the job, in a timely manner.

The ability to speak Welsh is a desirable criterion for this post

Work4 pilot
We are currently running pilot of working a 4-day week (4DW). This is extended until end of October 2026. The pilot will then be reviewed by our board, before making a decision to extend or be made permanent.
Employee benefits:
People are our greatest asset at Bron Afon Community Housing, so we reward our colleagues with a fantastic benefits package:

23 days annual leave entitlement (exclusive of bank holidays)
Social Housing Pension Scheme where Bron Afon will contribute 12% from day 1 of your employment
Learning and Development investment to your career here at Bron Afon
Health cash plan with Simply Health
24/7 free mental health support
24/7 free access to an online GP service
Enhanced Maternity/Paternity/Adoption pay
Employee discount platform with access to retail, hospitality, days out, etc
Occupational Health service
Cycle to Work Scheme
And FREE PARKING!

So, what are you waiting for? Apply today and good luck!
Please note once you begin your application, you will need to complete and submit it in the same session. We recommend that you have all relevant information and supporting documents ready before starting. If you leave the application before submitting, any information entered may not be saved.