Last Mile Operations Manager

We are seeking a motivated and experienced Last Mile Operations Manager to join our team in Tamil Nadu. The ideal candidate will play a crucial role in overseeing and optimizing our last mile delivery operations, ensuring that our customers receive their orders in a timely and efficient manner. This position requires a blend of operational expertise and business development skills to enhance our delivery partner management and field sales efforts. Key Responsibilities: - Manage and optimize last mile delivery operations to ensure timely and efficient service. - Develop and maintain relationships with delivery partners to enhance service quality and operational efficiency. - Collaborate with the business development team to identify new opportunities for growth and expansion in the last mile segment. - Analyze operational data to identify trends and areas for improvement, implementing strategies to enhance performance. - Coordinate with field sales teams to ensure alignment between delivery operations and sales objectives. - Monitor key performance indicators (KPIs) related to delivery efficiency and customer satisfaction, making adjustments as necessary. - Provide training and support to delivery personnel to ensure adherence to company standards and best practices. Required Skills: - Strong understanding of last mile operations and logistics. - Proven experience in business development and partner management. - Excellent communication and interpersonal skills. - Ability to analyze data and make data-driven decisions. - Strong problem-solving skills and attention to detail. - Experience in field sales is a plus. If you are passionate about improving delivery operations and have the skills to drive success in a fast-paced environment, we encourage you to apply for this exciting opportunity.