Laundry Associate
Summary
Handles hotel laundry operations: washing, pressing, and folding linens and guest clothing while ensuring cleanliness and adherence to guest requests.
Primary Responsibilities
Operation
- Process laundry by either washing, dry cleaning or pressing according to department standards and procedures
- Use laundry equipment as per instructed and maintain them in a proper state of cleanliness
- Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning
- Weigh all laundry prior to loading into machines
- Ensure usage of solvent, laundry and spotting chemicals are as per as protocol
- Pay particular attention to any items that require pre-wash soaking
- Mark all items for laundering, pay attention to room numbers and sequences
- Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
- Ensure working area is kept clean and organized
- Present guest and staff laundry as per instructed
- Carry out valet services as needed including delivery of linen
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Primary school education
- Good oral proficiency in English language
- No experience is required, training will be provided