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Coast Hotels

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Laundry Attendant

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The Laundry Attendant contributes to the overall success of the hotel by fulfilling Coast's expectations of superior customer service and quality standards of cleanliness by ensuring adequate supplies of clean linens and related items are available for distribution at the hotel.
Responsibilities:

Replenishes stock and clean linens, by picking up, washing and drying linens, towels and bathrobes according to Coast Hotels efficiency and cleanliness standards,
May wash and prepare uniforms for ambassadors, and separate out any soiled, torn or badly worn linen for possible discard
Cleans back-of-house areas of the property, by taking out garbage, stripping and waxing floors, reporting any deficiencies to the housekeeping manager so appropriate work orders can be filed with maintenance
Stocks supplies and maintains inventory levels within the assigned area
Responds to guest requests for extra or additional amenities or items
Acts as an ambassador, including making guests feel welcome and handling basic inquiries
Demonstrates a superior customer service attitude with internal/external contacts
Other duties as required

Skills/Knowledge/Experience:

Physical mobility and stamina
Professional attitude
Detail-oriented
Good time management and organizational skills
Good communication skills
Ability to work independently and as part of a team
Previous customer service experience
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule, including evenings, weekends and holidays

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