Laundry Attendant

Position Summary

The Laundry Attendant is responsible for ensuring all hotel linens, towels, washcloths, bedding, and other laundry items are properly washed, dried, folded, organized, and distributed. This position helps maintain the cleanliness, quality, and availability of linen supplies to support daily hotel operations and provide an exceptional guest experience.

Essential Duties and Responsibilities

• Collect, sort, and separate dirty linens according to hotel procedures.

• Operate commercial washers and dryers safely and efficiently.

• Measure and use appropriate laundry detergents, chemicals, and cleaning products.

• Wash, dry, fold, and organize sheets, pillowcases, towels, washcloths, and other linens.

• Inspect linens for stains, tears, damage, and excessive wear.

• Rewash stained or soiled items as needed.

• Remove damaged or unusable linens from circulation and report them to management.

• Maintain adequate inventory of clean linens for housekeeping and hotel operations.

• Deliver clean linens to designated storage areas and housekeeping closets.

• Keep the laundry room clean, organized, and free of clutter.

• Clean lint traps, machines, and work areas according to safety procedures.

• Report equipment malfunctions, maintenance concerns, and supply shortages.

• Follow proper chemical handling, sanitation, and safety procedures.

• Assist housekeeping with additional duties as assigned.

• Perform other responsibilities as directed by the Housekeeping Supervisor or Manager.

Qualifications and Requirements

• High school diploma or equivalent preferred.

• Previous hotel laundry or housekeeping experience preferred but not required.

• Ability to work independently and as part of a team.

• Strong organizational and time-management skills.

• Attention to detail and ability to identify stained or damaged linens.

• Ability to follow instructions and established laundry procedures.

• Dependable, punctual, and able to work in a fast-paced environment.

• Ability to work weekends and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to lift, carry, push, and pull up to 50 pounds.

• Ability to bend, stoop, reach, and lift laundry bags and linen carts.

• Ability to operate commercial washers, dryers, and folding equipment.

• Ability to work in warm and humid environments.

• Ability to perform repetitive lifting, folding, and sorting tasks.

Performance Expectations

The Laundry Attendant is expected to:

• Maintain a consistent supply of clean, fresh, and properly folded linens.

• Complete laundry duties in a timely and efficient manner.

• Maintain proper linen inventory and organization.

• Minimize linen loss, damage, and unnecessary waste.

• Keep laundry equipment and work areas clean.

• Follow hotel cleanliness, safety, and brand standards.

• Demonstrate teamwork, accountability, and professionalism.

Reporting Structure

• Reports To: Housekeeping Supervisor / Housekeeping Manager

• Department: Housekeeping

• Position Type: Hourly / Non-Exempt