Laundry General Manager

A Laundry Manager is responsible for running the business, day to day operations and also to deliver an excellent client’s experience within the industry.

- Planning, organizing with Laundry Project in Selection of new equipment’s, project report of laundry, supervise erection, installation and commissioning of Laundry machines.

- Aim long-term account strategy that maximized profits and assisted in cultivating long-term relationships with the appropriate decision makers.

- Developing and putting into operation the system and technical advancement in the field of Laundry operations.

- Oversee laundry facility to ensure smooth operations and clean laundry.

- Monitor supplies and inventory; Maintain productivity and safety.

- Responsible for promoting and selling the services within all the regions.

- Preparing Annual Laundry Budget.

- Develop new methods for increasing laundry efficiency.

- Record and monitor laundry cost.

- Direct all Laundry staff & Schedules.

- Ensured that company brand standards of quality and cleanliness are maintained at all time.

- Ability to direct and manage a comprehensive sales & marketing strategy for the business.

- Build and maintain strong customer relationships with targeted clients.

- Meet or exceed new and retention sales volume goals.

- Uncover and understand customer needs and set expectations correctly.

- Follow, track and understand national and local economic trends and developments that impact the local.

Education & Qualification

- Bachelor’s degree in Business Administration, Hospitality, Tourism management or related qualifications.

- At least 10 years in the relevant field of laundry business.

- Previous experience as laundry manager in pre-opening hotel is essential.

- Awareness of all laundry machines, industry updates, technical and operational duties.

Skills Requirements

- Advanced Managerial Skills

- Excellent communication and organizational skills.

- Strong customer service skills

- Strong interpersonal and problem solving abilities.

- Advanced Sales, marketing and Strategic Prospecting Skills

- Conflict Management & Problem Solving skills

- Follow-up / Multitasking’s & Reporting skills

- Time Management & Self Discipline Skills